Legal Information

Last modification April 2024

ASBL Entreprendre Bruxelles (hereinafter « the ASBL ») takes the protection of your privacy and personal data very seriously.

This statement aims to inform you about how the ASBL collects, processes, and uses your personal data in the context of its activities and projects, for communication purposes, in its professional relationships, or when you use its websites.

The processing of personal data is carried out in accordance with the obligations of the General Data Protection Regulation (GDPR), all applicable privacy and personal data protection regulations, and the ASBL’s data protection policy.

1. Data Controller The data controller of personal data is ASBL Entreprendre Bruxelles, located at Rue d’Arenberg 44, 1000 Brussels.

You can contact the data protection officer via the address privacy@entreprendre-brucity.be. You will find more information on how you can exercise your rights in chapter 7.

2. What Personal Data Does the ASBL Collect? The personal data concerning you that the ASBL collects, if applicable, includes:

• Personal and professional identification data: such as your name, first name, date of birth, gender, company number, VAT number, etc.
• Contact details: postal address, email address, phone number, etc.
• Banking data: account number, account holder information, etc.
• Data regarding your online behavior: such as links you click on, pages you visit
• Photos or videos taken during activities or projects
• Data regarding the services and products you offer (for merchants, artisans, suppliers, artists, etc.)
• Data regarding complaints, questions, comments
• Data regarding your professional skills (for job applicants)

3. For What Purposes and on What Legal Grounds Does the ASBL Process Your Data? The ASBL collects and uses your data for specific, explicit, legitimate purposes and will not use this data for subsequent purposes that are not compatible with the initial purposes.

3.1. Recruitment Management

• Affected individuals: job applicants to the ASBL
• Data processed: identification data, contact details, CV, cover letter, interview, skills, publicly available information about the candidate
• Retention: duration necessary for managing the application. The names of applicants are archived
• Transfer to third parties: no
• Legal basis*: pre-contractual measures

3.2. Recruitment Reserve

• Affected individuals: job applicants to the ASBL who were not selected but whose profile may be suitable in the future
• Data processed: CV, cover letter, interview summary, skills
• Retention: data is kept for 1 year after the closure of the procedure in the context of a recruitment reserve
• Transfer to third parties: no
• Legal basis*: legitimate interest of the ASBL

3.3. Management of the Database of Artists, Artisans, Influencers, Property Owners, Partners, and Suppliers

• Affected individuals: artists, artisans, influencers, property owners, partners, and suppliers
• Data processed: identification data, contact details, details of the service, product, creation
• Retention: until the request for erasure – after 5 years from the date of the last contact, last participation in an action, project, market, or order
• Transfer to third parties: technical subcontracting; in case of consent, transfer to third parties who wish to make contact within a professional context
• Legal basis*: pre-contractual measures or contract where applicable, legitimate interest of the ASBL, and consent (for transfer to third parties)

3.4. Management of the Database of Merchants and Merchant Associations

• Affected individuals: merchants and merchant associations
• Data processed: identification data, contact details, product details
• Retention: until the request for erasure
• Transfer to third parties: technical subcontracting (app and registration site for activities or projects); in case of consent, transfer to third parties who wish to make contact within a professional context
• Legal basis*: pre-contractual measures or contract where applicable, legitimate interest, and consent (for transfer to third parties)

3.5. Statistical Analyses

• Affected individuals: participants in actions, projects, internet users
• Data processed: participation rates, registration rates, website usage
• Retention: unlimited (anonymized statistical data)
• Transfer to third parties: Google Analytics – USA
• Legal basis*: legitimate interest or consent (in case of cookies usage)

3.6. Media Contacts Management

• Affected individuals: media contact persons
• Data processed: identification data, sector, contact details, previous contacts
• Retention: until the request for erasure
• Transfer to third parties: no
• Legal basis*: legitimate interest of the ASBL

3.7. Communication via Social Networks (responding to questions, requests)

• Affected individuals: internet users
• Data processed: questions, requests, images, and other communicated data
• Retention: according to the conditions of social networks (FB, Twitter, others)
• Transfer to third parties: no
• Legal basis*: internet users’ requests

3.8. Use of Videos and Photos for Promotion of ASBL Activities or Projects

• Affected individuals: internet users, participants in activities or projects
• Data processed: crowd images and videos, images and videos of individuals participating in activities or projects
• Retention: crowd images: 5 years then archiving, images of individuals who have given their consent: see retention period on the communicated document
• Transfer to third parties: publication on social networks, website
• Legal basis*: individual photos: consent; crowds: legitimate interest of the ASBL

3.9. Complaint Management

• Affected individuals: complainants
• Data processed: identification data, contact details, complaint, context, follow-up
• Retention: 1 year after full management of the complaint, then archiving
• Transfer to third parties: no
• Legal basis*: legitimate interest of the ASBL

Legal Bases The bases on which we process your data are:

• Performance of a contract: your personal data is processed by the ASBL for the performance of a contract that you have concluded with them or for the performance of pre-contractual measures taken at your request.
• Your consent: the ASBL will request your consent to use your personal data for specific purposes. When we process your data based on your consent, you have the right to withdraw this consent at any time.
• A legal obligation: the ASBL sometimes has a legal obligation to process your data.
• Our legitimate interest: In certain situations, data processing is necessary for the purposes of the legitimate interests pursued by the ASBL. In this case, we will ensure that your interests, freedoms, and fundamental rights do not override the interests of the ASBL. When we process your data based on our legitimate interest, you can inform us at any time that your interest overrides ours.

4. Purchase If you are a client or buyer, we process the personal identification data you provide us (such as your name, first name, billing and shipping address, login, email address, phone number, date of birth, customer number, payment data) to process your order when you make purchases on the website or to inquire about your order or customer status.

To ensure the best possible follow-up for our users/buyers, we transmit the data as permitted by law to other companies exclusively for the purpose of correctly executing orders and only within the necessary limits, and we ensure that your data is processed by us in accordance with the instructions.

5. Newsletter To receive the ASBL newsletter, you fill in your email address and you receive an email with a request to click on a link. Thanks to this double « opt-in, » the ASBL ensures that you are the exact recipient. In each newsletter, you have a link that allows you to unsubscribe.

Please be aware that, concerning the ASBL newsletter, the ASBL uses tracking technologies to measure the action taken in relation to its email communications, such as reading or clicking activity.

MailChimp, the solution used by ASBL, stores personal data in the United States and is certified under the EU-US Privacy Shield Framework. Data may be disclosed by MailChimp to third parties.

You can consult MailChimp’s privacy policy on their website:

Privacy Policy MailChimp

If you do not wish to confirm that you have opened, clicked, or forwarded ASBL’s communications, you will need to unsubscribe, as it is technically impossible for ASBL to send any communication without the analytical function being activated. You can unsubscribe at any time by following the instructions provided in the individual email communications you receive from ASBL.

6. With Whom Do We Share Your Data?

1. We use technical services from external suppliers:

• Database managers (who manage data, ensure its updating, its quality)
• Providers of IT systems and applications
• External consultants
• Data hosting, data security services We guarantee that these suppliers have access only to your data to the extent necessary to perform their tasks. We also guarantee that they are bound by a confidentiality obligation and that they can only process the data in accordance with the instructions we have given them.

2. We are sometimes required to transmit personal data concerning you to public authorities. This is the case when a law, regulation, or legal process obliges us to do so: at the request of authorities, firefighters, police forces in the context of law enforcement actions. It is also possible that we believe it is necessary or desirable to transmit your data to prevent physical or financial harm, or in the case of an investigation into suspected or proven fraud or illegal activities.
3. When your data is transferred to a country outside the European Economic Area and the level of data protection in that country is not considered adequate by the European Commission, we provide the necessary guarantees to protect your data (we usually use the European Commission’s standard contractual clauses). In this way, we ensure that the data we transmit to third countries is adequately protected.

7. Your Rights You have the right to access your data, receive information about the processing of your data, and the right to rectification, objection, restriction, deletion, and portability of your data.

You can contact privacy@entreprendre-brucity.be to exercise your rights. Note that in case of doubt, the ASBL reserves the right to verify the identity of the requester before responding to the request.

The ASBL commits to responding to you without delay and no later than one month after receiving your request regarding the rights described below. We consider the time of receipt when your request is complete, which includes the receipt of proof of your identity or certainty on our part regarding your identity. When your request is complex or you make multiple requests, this one-month period may be extended by 2 months. We will inform you as soon as possible of such an extension.

If you disagree with how the ASBL processes your data, you can contact the Data Protection Authority:

By mail: Rue de la Presse 35 – 1000 Brussels By email: contact@apd-gba.be https://www.autoriteprotectiondonnees.be

8. Securing Your Data We ensure that your personal data is protected by appropriate technical and organizational security measures against any accidental or unlawful loss, destruction, alteration, use, disclosure, or unauthorized access.

9. Social Networks The ASBL uses social networks (Facebook, Twitter, Instagram, etc.) to provide you with information. You can also contact the ASBL through these channels. The ASBL will then use your data to respond to your question, comment, or handle your complaint.

The general terms and conditions of the social network providers apply. By using these services, you have accepted these terms. You will find more information on how these service providers use your data on their platforms. The ASBL is not responsible for the processing of your data by these service providers. However, it is responsible for providing you with information about how it uses your data on social networks.

The ASBL uses social network services to promote its events. It can also send communications to people who make requests or ask questions.

The ASBL monitors all information published about it on social networks. It retains this data. Data you have published about the ASBL may therefore be retained in this context.

The ASBL can publish photos of its activities or projects, including photos of people attending.

Finally, social networks can also be used in the context of recruitment campaigns to access the information you post or to contact you (when your profile is open to the ASBL).

10. Links to Other Sites The ASBL website may contain links to websites managed by companies other than the ASBL. These sites should have their own privacy statements. We emphasize the need to read these statements carefully when you browse these sites. The ASBL cannot be held responsible for the content of these sites or how personal data is processed by these third parties.

11. Changes to This Statement This Statement may be periodically modified to best reflect the ASBL’s personal data protection policy. You will find the date of the last modification at the top of this page.

12. Contact Us You can contact us at privacy@entreprendre-brucity.be if you have any questions, complaints, or requests regarding the processing of your personal data.

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The cookie categories, their generic purposes, and specific information for each individual cookie (Name, Provider, Purpose, Expiration, and Type) are accessible from the banner that displays upon clicking.

This information allows the visitor to freely, specifically, and informedly consent to the deposit and use of cookies in the context of their visit and use of this site (principle of lawful, fair, and transparent processing).

The owner of this site is responsible for processing personal data carried out by using the site’s own cookies. It is responsible for ensuring, whenever it decides to authorize a third-party cookie on the site, that the provider declares compliance with applicable legislation regarding the use of that cookie. Beyond that, each third-party cookie provider is responsible for processing personal data carried out by using the cookie it provides.